Terms of Use

Please read these Terms of Use carefully before using the services offered by Rendwell, LLC, a Texas limited liability company ("Rendwell," "we," "us," or "our"). By accessing or using rendwell.com (the "Site") and the services offered by Rendwell (collectively, the "Services"), you agree to be bound by these Terms. If you do not agree, do not use the Site or Services.

These Terms apply to all users of the Services, including contractors and service providers who create accounts ("Service Providers") and the end customers of those Service Providers who interact with Rendwell-powered estimate flows.

Rendwell provides a platform for service businesses to automate estimating and invoicing. The Services include:

• AI Estimates: Tools that allow Service Providers to collect video submissions from their customers and generate AI-powered, line-item estimates delivered under the Service Provider's brand. Estimate requests can be initiated via a website embed or sent directly to a customer from the Service Provider's dashboard.
• Invoicing: Tools that allow Service Providers to create, send, and manage professional invoices and collect payments from their customers.
• Dashboard: A management interface where Service Providers can review submissions, manage contacts, configure settings, and track job status.

We may alter, suspend, or discontinue any aspect of the Services at any time. We will make reasonable efforts to notify you of significant changes.

To use the Services, you must create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You must notify us immediately of any unauthorized use of your account at support@rendwell.com. Rendwell is not liable for any loss resulting from unauthorized use of your account.

You may delete your account at any time from your account settings. We may suspend or terminate your account if we determine that you have violated these Terms.

Rendwell owns all rights, title, and interest in and to the Services, including all associated software, designs, text, graphics, and other content created by Rendwell. The Services are protected by copyright, trademark, and other applicable laws.

You retain ownership of the content you provide — including your business information, pricing configuration, and customer data. By using the Services, you grant Rendwell a limited, non-exclusive license to use that content solely to provide and improve the Services.

AI-generated estimates produced by the Services using your configuration and your customers' submitted videos are treated as your output. Rendwell does not claim ownership of estimates generated on your behalf.

Any feedback or suggestions you provide about the Services are voluntary, and Rendwell may use them freely without obligation to you.

You agree not to use the Services to:

• Violate any applicable local, state, national, or international law.
• Transmit false, misleading, or fraudulent information to your customers.
• Impersonate another person or entity.
• Attempt to gain unauthorized access to any part of the Services or its related systems.
• Use automated means to access the Services not provided by Rendwell.
• Interfere with or disrupt the integrity or performance of the Services.
• Resell or sublicense the Services without Rendwell's prior written consent.

Rendwell's AI generates estimates based on video submissions from your customers and the pricing and service configuration you provide. These estimates are tools to assist your business — they are not guaranteed to be accurate, complete, or suitable for any particular project.

You are solely responsible for reviewing AI-generated estimates before sending them to your customers and for the accuracy of any estimate you send. Rendwell is not liable for any discrepancy between an AI-generated estimate and the actual cost of a project.

Video submissions collected from your customers may be used by Rendwell to improve the AI models that power the Services, in accordance with our Privacy Policy. Video data is stored securely and is not shared with other Service Providers.

Rendwell's invoicing feature allows Service Providers to send invoices and collect payments from their customers. Payment processing is handled by Stripe. By using the invoicing and payment features, you agree to Stripe's terms of service in addition to these Terms.

Rendwell does not store full payment card details. All payment data is handled directly by Stripe in accordance with PCI-DSS standards.

You are responsible for the accuracy of invoices you send, including amounts, tax rates, and descriptions. Rendwell is not a party to transactions between you and your customers.

As a Service Provider, you may collect data from your customers — including their contact information, billing address, and video submissions — and input or transmit that data through the Services. You are responsible for:

• Obtaining all necessary consents from your customers before collecting and sharing their data with Rendwell.
• Informing your customers about how their data will be used.
• Complying with all applicable privacy and data protection laws.
• Responding to any requests from your customers regarding their data.

Rendwell provides the Services as a platform — we do not control the data you collect from your customers and are not responsible for your compliance with applicable laws governing that data.

Our Privacy Policy explains how we collect, use, and protect your information. By using the Services, you agree to the collection and use of your information as described in the Privacy Policy.

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. RENDWELL DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF INACCURACIES. YOUR USE OF THE SERVICES IS AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, RENDWELL SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICES. RENDWELL'S AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES SHALL NOT EXCEED THE GREATER OF $100 OR THE AMOUNTS PAID BY YOU TO RENDWELL IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

You agree to indemnify, defend, and hold harmless Rendwell and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of the Services, your violation of these Terms, or your violation of any third-party rights.

We may modify or discontinue the Services, or any part of them, at any time without notice or liability. We may also impose limits on certain features or restrict your access to the Services in whole or in part.

Rendwell reserves the right to modify these Terms at any time. If a change is material, we will provide at least 30 days' notice before the new terms take effect — either by email or by posting a notice on the Site. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Texas, without regard to conflict of laws principles. Any disputes arising under these Terms shall be resolved in the courts of Texas.

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

You may not assign your rights or obligations under these Terms without Rendwell's prior written consent. Rendwell may assign its rights and obligations without restriction.

Questions about these Terms? Contact us at:

Rendwell, LLC
5900 Balcones Drive STE 100
Austin, TX 78731, USA
support@rendwell.com